About The Role :

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D; Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

What You'll Do :

- Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads.
- Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services.
- Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement.
- Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden.
- Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets.
- Partner with SRE, R&D;, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations.

Tech Stack :

- Elastic Stack: Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL.
- Cloud: Azure Kubernetes Service (AKS), Azure Container Apps, VMs.
- Security: Entra ID, Managed Identities, App Registrations, Key Vault.
- IaC: Azure Bicep, Terraform, or Pulumi.
- CI/CD: Azure DevOps, GitHub Actions.
- ITSM: ServiceNow, Salesforce, Jira, Incident.io.

What You'll Bring :

- 8 years of experience in cloud platform engineering, SRE,



or infrastructure roles supporting commercial SaaS products.
- Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet.
- Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS.
- Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
- Experience with incident response in production cloud environments, including runbook development and post-incident review.
- Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions).
- Strong scripting skills in Bash, Python, or PowerShell.
- Ability to work cross-functionally with SRE, product, and customer-facing support teams.

Bonus Skills :

- Familiarity with Veeam Data Platform products.

Benefits :

- 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.
- Private medical coverage for you and up to four dependents.
- Life, accident, and disability insurance with enhanced coverage.
- Annual versatile wellbeing allowance for physical and mental wellness.
- Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice.
- Meal, fuel, and transportation benefits based on work arrangement.
- Daycare reimbursement and safe cab facility for eligible employees.
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.

📌 Veeam Software - Senior Platform Engineer - Observability Services (India)
🏢 Veeam Software
📍 India