11 Oct
|
Syncarp
|
Bengaluru
We are hiring for a global company headquartered at Bangalore. They focus mainly on AI and data support services.
Experience - 4 to 6 Years
Mandatory Skills - US Healthcare, Data Annotation, Client Facing & HIPAA
Processed high-volume text, audio, speech, image, and video data for AI/ML training and validation.
- Maintained 95–97% data accuracy through SOP adherence, QA frameworks, and structured auditing.
Evaluated human- and AI-generated prompt-response pairs for accuracy, clarity, relevance, and intent alignment.
- Partnered with technical and operations teams to resolve data-quality issues and improve workflows.
- Served as a subject-matter resource for onboarding and mentoring, supporting a 25-member team.
- Delivered international customer support across chat, voice, email,
and ticketing channels while meeting quality and SLA goals.
Core Competencies
- AI/ML data operations
- Data annotation, labeling, transcription, and validation
- Multimodal data: text, audio, image, and video • ASR, NLP, NLU, computer vision, and LLM evaluation
- Prompt evaluation and generative AI • Data quality, QA auditing, root-cause analysis, and process improvement
- KPI/SLA monitoring, documentation, stakeholder coordination, and privacy compliance Tools and
Technical Skills Microsoft Office; collaboration and messaging tools; customer-support platforms; CRM and ticketing systems; remote-support tools; data-validation tools.
📌 US Healthcare - Data Annotation (Bengaluru)
🏢 Syncarp
📍 Bengaluru