Profile : Customer Support Executive
Exp. : 06. to 4 Years
Mode : Work from Home ( 6 Days )
Timing : 9 Pm to 6Am ( US Shift )
Role and Responsibilities
1. Handle inbound calls from international customers in a skilled and courteous manner.
2. Understand customer requirements and provide accurate information and solutions.
3. Resolve customer complaints, queries, and service-related issues within defined timelines.
4. Follow standard operating procedures (SOPs), quality guidelines, and compliance requirements.
5. Maintain accurate records of customer interactions in the CRM/system.
6. Escalate complex or unresolved issues to the appropriate department.
Thanks..
Mohammad Waseem
Sr. HR
Contact : (phone hidden)
📌 US - Customer Guidance Advisor || WFH || Only Male Candidate (Delhi)
🏢 Rhysley
📍 Delhi