Key Responsibilities

- Ensuring the Management, Functioning and Operations of the Hospital in profitable and professional manner in alignment to the Management guidelines.

- Overall control and monitoring of the Hospital. Responsible for customer care, Security, Housekeeping, Logistics, Personnel & Equipment.

- Management of Corporate patients.

- To serve as a Key resource for the Organization in terms of Planning, Overseeing, Coordination and providing inputs.

- Liaisoning with local Bodies, Government officials. Responsible for all Statutory & regulatory compliance related matters.

- Responsible for Hospital related agreements like Business, Service and Facility.

- To interact and maintain cordial relations with all the consultant doctors / clinicians, referral doctors in increasing the business. Obtain feedback on monthly basis, submit to the management & take corrective actions in improving the satisfaction levels of the doctors.

- Co-ordinate with all the other department people like Finance, HR, Marketing, service and other technical people and ensure a smooth functioning of the Hospital.

- Structure the strategies / policies w.r.t. Operations & maintenance, obtain approvals and implement them.

- To ensure the correctness of the Billing process.

- To identify, check and arrest the loose ends in every system and process on continuous basis.

- Ensure the highest productivity from the employees, train, develop and retain the team members.

- To initiate cost reduction processes by planning cost control measures in material,



services and by multi skilling w.r.t. manpower.

- Ensure certifications / renewals are on time and in place.

- To obtain feedback from the customers and ensure the corrective steps.

- Prepare Job descriptions, allocate / distribute the work, monitor the work schedules among the team.

- Evaluate the performance of the team members / train & develop for future needs.

- To ensure proper handling and disposal of medical wastages and garbage.

- Responsible for budget and budgetary controls.

- constant touch with vendors, contractors, consultants, suppliers, out sourced agencies, patients, visitors, external service /maintenance agencies, regulatory bodies and government officials.

- Ensure optimum operational efficiency of centre by coordinating with various functional leaders to achieve target

- Operational issues pertaining to centre in line with organizational objectives
- To ensure all Statutory Compliance

- Ensures adherence to quality standards in the centre operations

- Implementation of Clinical and administrative protocols & procedures

- Provide prompt, courteous, effective and personalized service to all stakeholders

- Ensuring that all clinical as well as non clinical processes and protocols are adhered to

- Monitor the key performance indicators of the centre and initiate corrective action, whenever necessary.

- To co-ordinate internal project work, plan timelines and adhere with the same in co-ordination with Project team.

Interested candidates can share the profile to [email protected]

📌 Unit Head (Nellore)
🏢 Sahrudaya Health Care
📍 Nellore