11 Oct
|
Sharda Consultancy Services
|
Gurugram
11 Oct
Sharda Consultancy Services
Gurugram
We are seeking experienced and results-driven Travel Sales Executives / Consultants to handle inbound B2C sales calls generated through PPC/Google campaigns.
The ideal candidate should have strong knowledge of airline reservations, fares and itineraries, excellent sales skills, and the ability to consistently achieve monthly conversion and revenue targets.
Key Responsibilities
Handle inbound customer calls and assist passengers with their travel requirements.
Find suitable flight itineraries, fares and real-time flight information based on customer requirements.
Generate and maximize sales conversions from inbound PPC/Google campaign-generated calls.
Make flight reservations and bookings while ensuring proper documentation and accuracy.
Maintain a high level of sales conversion and revenue performance throughout the month.
Understand customer requirements and recommend suitable flight options.
Handle customer objections, negotiate effectively and close sales.
Maintain accurate records of customer interactions, bookings and sales activities.
Collaborate with the Customer Service (CS) and Quality Assurance (QA) teams to continuously improve sales quality and customer experience.
Stay updated with US travel trends,
airline products, competitors and market opportunities.
Follow company processes, quality standards and sales guidelines.
Key Skills & Competencies
Proven experience as a Travel Sales Consultant / Travel Sales Executive.
Mandatory experience handling PPC/Google campaign-generated inbound calls.
Robust knowledge of airline reservations, flight fares and itineraries.
Excellent verbal communication and negotiation skills.
Strong sales and customer-handling abilities.
Target-oriented and self-motivated.
Ability to work in a high-volume sales environment.
Ability to handle rejection positively and convert customer opportunities into sales.
Strong problem-solving and decision-making skills.
Good knowledge of the US travel market will be preferred.
Experience Required
1–3 years of experience in:
Airline Sales
Inbound B2C Travel Sales
PPC/Google Campaign-generated calls
Flight reservations and ticketing In addition, the company provides good incentive opportunities based on performance.
Pay: ₹50,000.00 - ₹55,000.00 per month
Work Location: In person
📌 Travel Sales Executive / Consultant – Flights Only (Gurugram)
🏢 Sharda Consultancy Services
📍 Gurugram