About Role – A Travel Sales Expert is responsible for driving sales and revenue growth by assisting clients in planning and booking travel-related services. The role involves providing personalized travel recommendations, building strong client relationships, and ensuring a seamless booking experience. The Travel Sales Expert must possess in-depth knowledge of travel destinations, products, and industry trends, while also demonstrating excellent sales and customer service skills.
KRA –
· Client handling skills.
· Good destination general knowledge out of India and within India.
· Having experience in group inclusive tour and free independent travellers.
· Generating insights of travel bookings right from gathering travel requirements from client, getting rates from supplier, make costing & closing deal.
· Arrange customized / group packages for individuals as well as groups and responded to all the queries received from clients within tat time.
· Coordinate & negotiate with hotels and tour vendors & relevant vendors or DMC’s for better rates and availability.
· Timely follow-up with clients.
· Convert customers' enquiries into confirmed bookings by effectively promoting travel products and services
· Maintain healthy and long-term relations with client.
· Action on all amendments/requests made by the client.
· Should be able to work under pressure and achieve targets.
· Deliver and exceed performance and productivity.
· Provide sales reports to team lead.
· Build and maintain an emerging sales team and ensure the attainment of team targets.
· Fluent English and Hindi speaking.
Qualifications:
- Bachelor's degree in Tourism, or related field.
- Knowledge in international sales, preferably in the travel.
- Robust understanding of global travel markets and international business practices.
- Excellent negotiation, communication, and presentation skills.
- Proficiency in CRM software and MS Office Suite.
- Multilingual abilities are a plus.