About the Role

We are looking for a compassionate and confident Tele sales executive. The shortlisted person will work as a Tele sales executive and Health Counselor to guide patients who are looking for non-surgical heart treatment options. This is a patient education and counseling role where your responsibility is to understand the patient's condition, answer their questions, and help them connect with the right healthcare expert.

This is a Tele-calling role with focus is on patient support, communication and healthcare guidance.

Key Responsibilities

- Conduct Pre-Consultation Calls with patients who have shown interest in our healthcare services.
- Understand the patient's health concerns and assess whether our treatment programs are suitable for them.
- Explain our healthcare services, treatment approach, and patient journey in a simple and empathetic manner.
- Answer patient and family queries with clarity and confidence.
- Share relevant educational videos, brochures, case studies, and other patient information.
- Schedule appointments with doctors and healthcare experts.
- Follow up with patients regarding consultations and treatment decisions.
- Collect patient feedback and maintain proper follow-up records.
- Support the team in organizing online health awareness webinars and help maximize patient participation.
- Maintain accurate patient communication records in the CRM.
- Create awareness through Social Media - Facebook , Instagram, LinkedIn, YouTube etc.

Desired Candidate Profile





- Person from Pharma or Health care industry will be preferred
- Excellent communication skills in Hindi (English communication is an added advantage).
- Good listening skills and an empathetic attitude.
- Comfortable speaking with patients over phone and WhatsApp.
- Basic computer knowledge (MS Office, Google Sheets, CRM, WhatsApp Web).
- Ability to explain healthcare information in easy language.
- Self-motivated, organized, and responsible.

Preferred Qualification

- Graduate in any discipline (Healthcare, B Pharma will be preferred).
- Experience in Healthcare Counseling, Patient Care, Customer Support, Psychology, Nursing, Nutrition, Physiotherapy, Pharmacy, or Hospital Administration will be preferred.
- Freshers with excellent communication skills are also welcome.

What You'll Do Every Day

- Speak with patients and guide them toward the right healthcare decisions.
- Coordinate consultations between patients and doctors.
- Educate patients through digital resources and webinars.
- Build long-term relationships through regular follow-up and support.
- Post and repost on social media to create awareness

Pay: ₹10,000.00 - ₹22,000.00 per month

Benefits

- Paid time off

Application Question(s):
- Are you willing to work from 11 AM to 8 PM from our office in Sector 63, Noida?

Experience:
- Do you have Telesales : 1 year (Preferred)

Shift availability:
- Day Shift (Preferred)

Work Location: In person

📌 Telesales Executive (Noida)
🏢 Nexin Health
📍 Noida