Key Responsibilities:
Client Handling & Follow-ups:
- Handle inbound/outbound calls and inquiries from potential clients
- Respond to leads received through website, social media, and marketing campaigns
- Understand client requirements and provide basic information about services
- Share details with the sales team for quotation and further discussion
- Follow up with clients to ensure closure
Coordination & Support:
- Schedule meetings
- Coordinate internally to ensure timely response to clients
- Maintain professional communication with clients at all times
Data Management:
- Maintain accurate records of inquiries and follow-ups
- Update Excel / Airtable with client details and call status
- Prepare daily and weekly call reports
Conversion Support:
- Assist sales team in tracking potential clients
- Ensure proper follow-up until booking confirmation or closure
Required Skills & Qualifications:
- 1–3 years experience in Telecalling / Customer Support / Telesales
- Excellent communication skills in English
- Polite, confident, and professional
- Robust follow-up skills
- Basic knowledge of MS Excel / Google Sheets
- Ability to handle multiple client conversations efficiently
- Organized and detail-oriented
Interested candidates can send their resume to:
[email protected]
📌 Telecalling Executive (Chennai)
🏢 Helios Event Productions
📍 Chennai