About The Role

You will be the first voice and the first chat reply a prospect gets from Raglic. You call and message leads who have shown interest, understand what they need, and either answer it yourself or get the right person on a call.

What you will do

- Call and chat with inbound leads within minutes of them submitting a form.

- Qualify leads by understanding their business, problem and budget before booking a discovery call.

- Answer first-touch questions over chat and phone, honestly and without pressure.

- Keep the CRM and lead board accurate and up to date.

- Follow up with leads who went quiet, without being pushy.

You might be a positive fit if

- You have done telecalling, chat support or inside sales before.

- You are a clear,



confident communicator.

- You listen well and do not read from a script.

- You are comfortable with a CRM and basic reporting.

Nice to have

- Experience in a B2B SaaS or services company.

- Experience with WhatsApp Business or chat tools.

How we work

- A remote-first team, working with clients in the US, UK and India.

- We ship working software every week and show it to the client.

- Clients own the source code and infrastructure we build, so we earn our next project by doing this one well.

📌 Telecalling & Chat Support Executive (Lakhipur)
🏢 Raglic
📍 Lakhipur