Client Relationship & Lead Coordination Executive – Real Estate

Company: Seshan Homes

Location: Coimbatore, Tamil Nadu

Experience: Freshers – 0–2 years

Qualification: MBA – Marketing / Sales / Business Administration or related specialization

Employment Type: Full-time

About the Role

Seshan Homes is looking for enthusiastic and well-spoken MBA freshers to join our sales and client coordination team. The role involves handling enquiries and leads for our premium residential projects, communicating with prospective customers, understanding their requirements, and coordinating the next steps in the sales journey. The selected candidate will work closely with the sales and project teams for Kalpatharu, Sukhras Enclave, and upcoming apartment projects.

Key Responsibilities

· Make outbound calls to prospective customers generated through Google, Meta, website, and other marketing channels.

· Follow up with new and existing leads in a timely and professional manner.

· Understand customer requirements, budget, preferred location, property type, and purchase timeline.

· Explain basic project information and identify suitable prospects for the respective projects.

· Coordinate with customers and sales teams for further discussions.

· Schedule and confirm site visits with prospective customers.

· Coordinate project previews and meetings at the Seshan Homes head office.

· Follow up with customers after site visits, project presentations, and meetings.

· Maintain accurate lead and customer information in the CRM/database.

· Update call status, follow-up details, customer requirements, and next-action dates.

· Coordinate with the sales team to ensure that qualified leads are followed up without delay.





· Handle customer queries professionally and ensure a positive customer experience.

· Maintain regular follow-up with prospective customers until the enquiry reaches the appropriate sales stage.

· Coordinate with project, marketing, and sales teams whenever required.

· Prepare basic daily/weekly lead follow-up reports.

· Ensure no qualified enquiry is missed due to delayed follow-up or improper coordination.

Key Skills Required

· Excellent English communication skills – mandatory.

· Strong verbal communication and interpersonal skills.

· Confident and professional telephone manner.

· Ability to speak clearly with HNI/premium property prospects.

· Good listening and customer-handling skills.

· Strong follow-up and coordination ability.

· Good negotiation and convincing skills.

· Ability to understand customer requirements and identify genuine prospects.

· Good knowledge of MS Office and Google Workspace.

· Basic understanding of CRM systems and lead management.

· Good organizational and time-management skills.

· Ability to maintain accurate records and follow up systematically.

· Positive attitude, confidence, and willingness to learn.

Educational Qualification

· MBA – Marketing / Sales / Business Administration or a related specialization.





· Fresh MBA graduates with excellent communication skills are encouraged to apply.

Preferred Candidate Profile

· MBA fresher with a strong interest in Sales, Customer Relationship Management, and Real Estate.

· Candidates who are confident in making outbound calls and speaking with customers.

· Candidates who can professionally communicate with premium residential property prospects.

· Prior experience in telecalling, customer relationship management, real estate sales, or business development will be an added advantage.

Performance Expectations

· Respond to and follow up with leads promptly.

· Maintain consistent follow-up until the customer's next action is completed.

· Generate meaningful conversations rather than simply making calls.

· Successfully coordinate site visits and head-office project presentations.

· Maintain accurate CRM/lead records.

· Identify and prioritize reliable and qualified prospects.

· Work closely with the sales team to improve lead-to-site-visit and site-visit-to-sales conversion.

Projects

· Kalpatharu – Premium residential villas

· Sukhras Enclave – Premium residential villas

· Upcoming Seshan Homes Apartment Projects

Why Join Seshan Homes?

· Opportunity to work with a premium real-estate brand.

· Exposure to high-value residential projects and customer interactions.

· Opportunity to develop professional skills in sales, CRM, client management, and real-estate business.

· Career growth opportunities based on performance.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Tele Caller Executive (Coimbatore)
🏢 seshan homes
📍 Coimbatore