Telecaller (Healthcare IT) – PurpleIPD

Company: PurpleBits Infosystems Pvt. Ltd.

Location: Remote

Experience: 0–2 years (freshers with strong communication skills can apply; candidates with hospital/healthcare software sales exposure preferred)

Employment type: Full time

Salary: ₹15,000 – ₹20,000 per month, plus performance incentives

About Us

PurpleBits is a Gujarat-based healthcare IT company with 15 years of experience and 250 hospitals served across India. Our flagship product, PurpleIPD, is an ABDM-certified, tablet-based inpatient documentation system that helps hospitals go paperless, improve documentation quality, and stay compliant with national digital health standards.

The Role

We're looking for a confident, articulate telecaller to be the first point of contact with hospitals, nursing homes, and clinics. You will reach out to prospects, introduce PurpleIPD, and set up meetings and demos for our field sales team. Candidates who have already generated leads, done cold calling, and spoken directly with hospitals — especially those who have sold EMR, HIMS, or other healthcare software — will be given strong preference.

Key Responsibilities

- Outbound calling: Call hospitals, nursing homes, and clinics from provided and self-researched lists to introduce PurpleIPD.

- Lead generation: Independently generate and build new leads through cold calling, referrals, and research, in addition to working provided lists.

- Lead qualification: Gather key details such as bed count, decision-makers, current documentation practices, and interest in digital systems.

- Appointment setting: Schedule meetings and product demos for the field sales executives.

- Follow-ups:



Follow up with interested prospects by call, WhatsApp, and email.

- Data management: Record every call, outcome, and next step accurately in the CRM/tracker.

- Feedback: Share common objections and prospect feedback with the sales team.

- Targets: Meet daily and monthly targets for calls, qualified leads, and demos booked.

Must-Have
- Excellent spoken communication in English and Hindi, with a clear, polite, and confident phone manner.

- Ability to speak professionally with doctors, hospital owners, and administrators.

- Good listening and objection-handling skills.

- Comfort with repetitive calling, targets, and a follow-up routine.

- Basic computer skills (Excel/Google Sheets, email, CRM).

Good to Have
- Proven experience in lead generation and cold calling, with a track record of reaching out to and converting hospitals or clinics — candidates who have sold EMR, HIMS, or other healthcare/hospital software are strongly preferred.

- Prior experience in tele-calling or telesales, ideally in healthcare, pharma, medical devices, or software.

- Familiarity with hospital operations or healthcare terminology.

- Knowledge of Gujarati or other regional languages.

What We Offer
- Fixed salary of ₹15,000 – ₹20,000 per month, based on experience and skills

- Performance-based incentives on qualified leads and demos booked

- Product and communication training

- A growth path into field sales or inside sales roles

- A chance to work with a health tech company at the heart of India's digital health mission

How to Apply

Send your resume to [email protected] with the subject line "Telecaller".

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: Remote

📌 Tele Caller Executive (India)
🏢 PurpleBits Infosystems
📍 India