Tele Caller Executive (Noida)

Tele Caller Executive (Noida)

11 Oct
|
LendSure AI Private
|
Noida

11 Oct

LendSure AI Private

Noida

Job Summary

We are looking for a motivated and communication-savvy Telecalling Executive to handle system-generated leads, connect with potential customers, understand their requirements, qualify leads, and convert them into business opportunities.

The candidate will be responsible for making outbound calls, maintaining accurate lead information, and coordinating with the Sales Team to ensure qualified leads are effectively followed up.

Key Responsibilities

- Make outbound calls to system-generated leads and introduce the company's products/services.
- Understand customer requirements, business needs, and interest level.
- Qualify leads based on defined business criteria.
- Follow up with interested prospects regularly to improve lead conversion.
- Collect and accurately record important lead details such as:
- Share qualified and interested leads with the Sales Person
- Coordinate with sales team members to ensure timely follow-up on transferred leads.
- Maintain proper and updated records of calls, conversations, follow-ups, and lead status in the system.
- Conduct regular follow-ups with leads that require additional information or time before making a decision.
- Achieve assigned daily/weekly/monthly calling and lead-conversion targets.
- Maintain a professional and positive approach while interacting with prospects.




- Provide regular reports to the reporting manager regarding call activity, lead status, conversions, and pending follow-ups.
- Identify common customer objections and share feedback with the Sales Team to improve the lead-conversion process.

Required Skills

- Excellent verbal communication and interpersonal skills.
- Good Hindi and English communication skills.
- Ability to confidently communicate with customers over the phone.
- Solid convincing and follow-up skills.
- Basic knowledge of MS Excel/Google Sheets.
- Ability to understand customer requirements and identify genuine business opportunities.
- Target-oriented and self-motivated.
- Good listening and customer-handling skills.
- Ability to maintain accurate records and follow structured processes.

Key Performance Indicators (KPIs)

- Number of calls made per day.
- Lead contact rate.
- Number of qualified leads generated.
- Qualified leads transferred to Sales.
- Follow-up completion rate.
- Lead-to-business conversion rate.
- Revenue/business generated from assigned leads.
- Accuracy and completeness of lead information.
- Timely updating of system records.

Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: Hybrid remote in Noida, Uttar Pradesh

📌 Tele Caller Executive (Noida)
🏢 LendSure AI Private
📍 Noida

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