11 Oct
|
Airavad Web Solutions
|
Salem
11 Oct
Airavad Web Solutions
Salem
Telecaller Executive – Lead Generation
Experience: Freshers / 0–2 Years
Employment: Full-Time
Department: Marketing
About the Role
We are looking for a confident, energetic, and target-oriented Telecaller Executive to generate and qualify potential leads for our Sales Team.
The primary responsibility is to connect with prospects, understand their requirements, identify genuine business opportunities, and provide qualified leads to the Sales Team for further conversion.
Roles & Responsibilities
- Make outbound calls to potential customers and leads from provided databases and marketing campaigns.
- Understand the prospect's business, requirements, budget, and service needs.
- Identify and qualify genuine and potential leads based on defined criteria.
- Share qualified leads with the Sales Team for further follow-up and conversion.
- Maintain accurate records of calls, conversations, requirements, and lead status.
- Follow up with prospects at the right time to improve lead quality and conversion opportunities.
- Explain basic information about the company's services and solutions to prospects.
- Handle initial customer queries professionally and route detailed requirements to the appropriate Sales Team member.
- Coordinate closely with the Sales Team regarding lead status, follow-ups, and conversion updates.
- Maintain daily call and lead-generation reports.
- Achieve assigned daily and monthly calling and qualified-lead targets.
- Continuously improve calling techniques and customer communication skills.
What We Expect
- Good communication and interpersonal skills.
- Confident and qualified approach while speaking with customers.
- Ability to understand customer requirements and identify genuine opportunities.
- Target-oriented and result-driven mindset.
- Good listening and convincing skills.
- Positive attitude and willingness to learn.
- Ability to handle rejection and consistently follow up with prospects.
- Basic knowledge of computers and CRM/lead management systems.
- Freshers with good communication skills are welcome.
Key Performance Indicators (KPIs)
- Number of calls completed.
- Number of prospects contacted.
- Qualified leads generated.
- Lead quality and relevance.
- Sales-qualified opportunities passed to the Sales Team.
- Follow-up completion rate.
- Lead-to-opportunity conversion.
- Accuracy of lead data and CRM updates.
- Achievement of daily and monthly targets.
Ideal Candidate We are looking for someone who is energetic, confident, proactive, and genuinely interested in speaking with people and generating business opportunities.
The goal is not just to make calls — it is to identify the right prospects and provide high-potential leads to the Sales Team.
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits
- Food provided
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (Salem)
🏢 Airavad Web Solutions
📍 Salem