11 Oct
|
INNOSPARK SERVICES PRIVATE
|
Gurugram
11 Oct
INNOSPARK SERVICES PRIVATE
Gurugram
Technical & Medical Device Support ● Provide Tier II technical support to clients and clinical research sites through phone, email, and other support channels. ● Troubleshoot issues involving connected medical devices, Bluetooth connectivity, mobile applications, data synchronization, and the ZEPHYRx platform. ● Diagnose hardware, software, connectivity, configuration, and user-related issues and provide transparent, step-by-step resolution guidance. ● Support respiratory technologies including spirometry, FeNO, oscillometry, PEF, and connected medical devices. ● Document troubleshooting activities, resolutions, and follow-up in support systems. ● Escalate complex or unresolved issues to Product, Engineering, Technology, or other appropriate teams. ● Identify recurring technical issues
📌 Technical Support Specialist Healthcare Domain (Gurugram)
🏢 INNOSPARK SERVICES PRIVATE
📍 Gurugram