We are looking for a Technical Operations Executive to support the day-to-day technical operations of EdFuture. The primary responsibility of this role is to ensure that classes, study materials, question papers, and other academic content are accurately uploaded and maintained on our learning app/platform.

The ideal candidate should be comfortable working with digital platforms, handling academic content, and coordinating with teachers and internal teams to ensure that all content is uploaded correctly and on time.

Key Responsibilities

- Upload recorded/live class videos and other educational content to the EdFuture app/platform.
- Upload question papers, model exams, assignments, study materials, PDFs, notes, and other academic resources.
- Ensure all uploaded content is placed under the correct course, subject, class, chapter, and category.
- Check uploaded videos and documents for proper quality, naming, formatting, and accessibility.
- Maintain accurate and organized digital content across the platform.
- Coordinate with teachers, academic teams, and other departments to collect required content.
- Ensure classes and question papers are uploaded within the assigned timelines.
- Review uploaded content and identify missing, incorrect, duplicate, or incomplete materials.
- Make necessary corrections or updates to existing content.
- Maintain records of uploaded classes, question papers, and other academic resources.
- Support basic technical operations related to the EdFuture learning platform.
- Report technical issues, upload errors,



or platform-related problems to the concerned technical team.
- Follow standard operating procedures (SOPs) for content uploading and quality checking.
- Handle confidential academic materials responsibly.

Required Skills
- Basic computer knowledge and valuable digital literacy.
- Comfortable using web-based applications and mobile apps.
- Good knowledge of file management, PDF, video, Word, Excel/Google Sheets, etc.
- Ability to upload and organize large amounts of digital content accurately.
- Good attention to detail.
- Good typing and data-entry skills.
- Ability to follow instructions and complete tasks within deadlines.
- Good communication and coordination skills.
- Basic troubleshooting skills.
- Ability to work independently as well as with a team.

Preferred Qualifications
- Bachelor's degree or equivalent qualification.
- Prior experience in EdTech, e-learning, content operations, data entry, or technical support will be an advantage.

Key Performance Indicators (KPIs)
- Timely uploading of classes and academic materials.
- Accuracy of uploaded content.
- Correct categorization and organization of content.
- Minimal upload errors or missing content.
- Timely completion of assigned operational tasks.
- Proper maintenance of content records.

Experience 0–2 years

Freshers with good computer and digital skills can also apply.

Pay: From ₹17,200.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Technical Operations Executive (Kozhikode)
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📍 Kozhikode