Job Summary

We are looking for a technically solid Team Lead – Systems, Network & Infrastructure to lead the design, administration, security, and continuous improvement of IT infrastructure across the Corporate Office, Branches, Data Centre, and 200+ retail locations. The role will oversee enterprise systems, networking, cybersecurity, endpoint management, CCTV, IT service management, branch rollouts, automation, and infrastructure teams.

Roles & Responsibilities

- Lead administration of Windows Server, Active Directory, DNS, DHCP, VMware/Hyper-V, SAN/NAS, and backup infrastructure.
- Design and maintain enterprise LAN, WAN, VPN, SD-WAN, Wi-Fi, routing, switching, VLAN, QoS, and internet connectivity.
- Manage FortiGate Firewalls, SD-WAN, IPsec/SSL VPN, security policies, IPS, web filtering, and HA clusters.
- Administer Google Workspace, including user lifecycle, Gmail security, MFA, licensing, and compliance.
- Manage endpoint security, MDM, Intune, Autopilot, BitLocker, patching, application deployment, and device compliance.
- Implement cybersecurity controls including EDR, vulnerability management, IAM, privileged access, and security monitoring.
- Manage branch-wide CCTV, NVR/DVR, IP cameras, storage, and remote monitoring.
- Lead ITIL/ITSM processes including Incident, Problem, Change, Request, Asset Management, SLA, RCA, and Continual Service Improvement.
- Plan and execute end-to-end IT setup for new branch openings, including network,



firewall, Wi-Fi, CCTV, printers, biometrics, digital signage, and user systems.
- Manage IT assets, CMDB, vendors, OEMs, ISPs, AMCs, SLAs, procurement, and renewals.
- Prepare and monitor IT CAPEX/OPEX budgets and support audits and compliance requirements.
- Identify and implement automation using PowerShell, Python, REST APIs, and workflow tools, including AI-based monitoring and predictive alerting.
- Lead, mentor, and develop infrastructure engineers while providing L3 support and major incident management.

Mandatory Requirements

- Bachelor’s Degree in Computer Science, Information Technology, Electronics, or related discipline.
- Minimum 1-2 years of Team Handling experience.
- Strong hands-on expertise in enterprise systems, network, infrastructure, and cybersecurity.
- Strong knowledge of Windows Server, Active Directory, TCP/IP, VLAN, routing, switching, VPN, SD-WAN, and FortiGate.
- Experience with VMware/Hyper-V, Azure, Intune/MDM, backup solutions, and network monitoring tools.
- Strong understanding of cybersecurity, MFA, EDR, SIEM, IAM, vulnerability management, and Zero Trust.
- Experience managing infrastructure across multiple branches/sites and leading technical teams.
- Strong IT service management, vendor management, project execution, and documentation capabilities.
- English + Any South Indian Language is mandatory.

📌 Team Lead (Systems, Network & Infrastructure) (Bengaluru)
🏢 White Gold Money
📍 Bengaluru