Key Responsibilities

Payment Operations

- Manage daily payment processing across domestic and international payment modes.
- Ensure timely execution of vendor, employee, statutory, MSME, treasury, and other business-critical payments.
- Monitor payment schedules and prioritize urgent and critical transactions.
- Review and authorize payment batches before release as per the approval matrix.
- Coordinate with banks and internal stakeholders to resolve payment-related issues.

Team Management

- Lead, coach, and develop the payment operations team.
- Allocate work and monitor team productivity and service levels.
- Conduct regular performance reviews and provide process guidance.
- Ensure adequate backup planning and cross-functional training.

Controls & Compliance

- Ensure compliance with company policies, delegation of authority (DOA), and statutory requirements.
- Maintain strong internal controls to prevent duplicate, incorrect, or unauthorized payments.
- Support internal and external audits by providing required documentation and explanations.
- Ensure adherence to MSME payment timelines and other regulatory requirements.

Stakeholder Management

- Collaborate with Procurement, Treasury, Accounts Payable, Taxation, Business Units, and Banks for smooth payment execution.
- Resolve escalated vendor and stakeholder queries within agreed timelines.
- Coordinate with ERP, IT, and automation teams for system enhancements.

Process Improvement & Automation

- Identify opportunities to improve payment efficiency and reduce manual interventions.
- Drive automation initiatives using ERP enhancements, Power BI dashboards, RPA, and workflow improvements.
- Monitor KPIs and prepare management reports on payment performance and operational metrics.
- Standardize payment processes and implement best practices across the organization.

Key Deliverables

- 100% timely payment processing.
- Zero unauthorized or duplicate payments.
- Compliance with MSME and statutory payment timelines.
- Improved payment turnaround time (TAT).




- Successful completion of audit requirements with minimal observations.
- Continuous process improvement and automation implementation.

Required Skills

- Strong knowledge of Accounts Payable and payment processes.
- Good understanding of ERP systems.
- Knowledge of banking operations, payment methods, and treasury processes.
- Familiarity with TDS, GST, MSME, and statutory payment regulations.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Leadership, decision-making, and team management skills.
- Advanced proficiency in Microsoft Excel; knowledge of Power BI is preferred.

Key Performance Indicators (KPIs)

- Payment accuracy (%)
- On-time payment rate

- Payment turnaround time (TAT)
- Number of payment exceptions or errors

- Audit observations

- Process automation initiatives completed

- Vendor query resolution time
- Team productivity and SLA adherence
- Compliance with MSME and statutory payment timelines
- Essential Qualification: M.Com / CA Inter / CMA (Qualified)
- Experience: 8-10 years of relevant experience in AP / Payment, preferably in a captive/shared services setup
- Tools & Platforms:
- Advanced Microsoft Excel
- SAP, Oracle ERP (Mandatory)
- Power BI / Hyperion (Good to have)

CRITICAL COMPETENCIES OF THE JOB

- Analytical Acumen: Ability to dissect AP data for improving working capital.
- Stakeholder Management: Liaise with sales, finance, and customers to drive AR performance.
- Problem Solving: Resolve reconciliation issues and improve billing processes.
- Technical Skills: Proficiency in using ERP systems for AP and reporting.
- Process & Control Orientation: Understanding of internal controls and regulatory compliance in AP.

• Communication Skills: Clear and concise communication with internal and external stakeholders.

EXPERIENCE/ EXPOSURE

- Experience managing payables in a fast-paced shared services or multinational setting
- Exposure to audit, customer account reconciliations, and cashflow forecasting

• Knowledge of AP KPIs, dashboarding in Power BI

📌 Team Lead - Payment (Pune)
🏢 Thermax
📍 Pune