We are looking for an experienced Team Lead - Digital Marketing Operations to manage digital campaign delivery, lead a high-performing operations team, and ensure quality, productivity, and SLA adherence. The ideal candidate should have strong exposure to advertising operations, campaign management, stakeholder handling, and team leadership.

Key Responsibilities

- Lead day-to-day digital marketing campaign operations and team performance.

- Manage campaign setup, optimization, QA, reporting, and delivery.

- Monitor SLA, productivity, quality, utilization, and turnaround time.

- Allocate workloads and ensure effective resource management.

- Handle client escalations, delivery risks, and operational issues.

- Coach and mentor team members to improve performance.

- Ensure compliance with SOPs, documentation, and quality standards.

- Support onboarding, cross-training, workforce planning, and process improvement initiatives.

Eligibility Criteria

- 5-8 years of experience in Digital Marketing Operations, Advertising Operations, Campaign Management,



or Media Operations.

- Minimum 1-2 years of team handling or operational leadership experience.

- Strong understanding of campaign lifecycle management and advertising operations.

- Experience managing SLAs, quality metrics, productivity, and stakeholder expectations.

Required Skills

- Google Ads, Meta Ads Manager, DV360

- Google Analytics

- CRM &
- Workflow Tools

- Campaign Management &

- Reporting

- Team Management &

- Stakeholder Handling

- Analytical Problem Solving

Preferred Skills

- SEO, Website Services, Reputation Management

- Programmatic Advertising, CTV/OTT, Digital Audio

- Capacity Planning &
- Forecasting

- Lean / Six Sigma Exposure

Looking for a detail-oriented leader with strong digital advertising operations experience, excellent communication skills, and a proven track record of managing teams and delivering high-quality campaign outcomes.

📌 Team Lead (Digital Operations)- HR Shaeesta (Chennai)
🏢 Wipro
📍 Chennai