Job Posted On

09-10-2026 02:35:04

Job Code

Job_304813

Experience Required

4 - 6 years

Location

- Chennai, Tamil Nadu, India (CHN)

Job Summary

- Excellent oral & written communication
- Knowledge in Windows AD
- Knowledge in Exchange Server / Office 365
- Knowledge in Entra and Endpoint manager
- Cross functional Knowledge in MAC with Windows Domain
- Knowledge in User Permissions / Access Restriction for Domain Accounts
- Ensure 100% availability of resources as per SOW
- Standardize the Service Desk operations and implement best practices

Primary Skills (Preferred)

- Knowledge in Troubleshooting OS / Hardware related Issues
- Knowledge in Troubleshooting Application Related issues
- Knowledge in Remote Support for Windows / MAC users with appropriate Tools
- Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

Secondary Skills (Preferred)

- Knowledge in Mac OS / Application Troubleshooting

📌 Sr, Service Desk_EDl (Chennai)
🏢 Neurealm
📍 Chennai