11 Oct
|
ZapCom
|
Bengaluru
Senior Site Reliability Engineer (SRE) GCP
Experience: 57 Years Level: Senior SRE / SRE III Location: India / Hybrid as applicable
Role Summary
We are looking for a hands-on Senior Site Reliability Engineer with strong experience in Google Cloud Platform, Terraform, CI/CD, observability, production reliability, and incident management. The role will support platform modernization, production readiness, operational excellence, and reliability engineering across cloud-hosted applications.
Key Responsibilities
- Conduct architecture and production readiness reviews for new and modernized applications.
- Enable and support CI/CD pipelines for reliable application deployments.
- Implement and maintain monitoring, alerting, dashboards, and observability.
- Define and track SLIs, SLOs, SLAs, and error budgets.
- Build and maintain infrastructure using Terraform / Infrastructure as Code.
- Perform capacity planning, performance analysis, and reliability improvements.
- Develop and maintain runbooks, operational procedures, and incident response processes.
- Support Disaster Recovery, Business Continuity, failover, and recovery planning.
- Perform production troubleshooting, root-cause analysis, and post-incident reviews.
- Support Dev and Integration environments and assist new development team members.
- Participate in production go-lives, post-production watch, operational handover, and on-call readiness.
- Train and support operations/on-call teams for smooth transition to BAU support.
Required Skills
- Strong hands-on experience with Google Cloud Platform:
- GCE
- GKE / Kubernetes
- Cloud Load Balancing
- Cloud Operations / Monitoring
- Log Explorer
- Cloud Functions
- IAM and networking fundamentals
- Strong experience with Terraform and Infrastructure as Code.
- Good scripting experience using Python and/or Shell scripting.
- Strong Linux administration and troubleshooting skills.
- Experience with Nginx, Tomcat, or similar application/web servers.
- Hands-on experience with observability tools such as Google Cloud Operations, Prometheus, Grafana, Elasticsearch / ELK.
- Strong knowledge of CI/CD, Git-based workflows, deployment automation, and release management.
- Positive understanding of Google SRE principles, including SLI/SLO, error budgets, toil reduction, automation, and reliability.
- Strong analytical, debugging, incident-management, and problem-solving skills.
Nice to Have
- Understanding of databases such as Oracle, relational databases, Couchbase, Datastore, or Spanner.
- Exposure to Java-based applications and JVM troubleshooting.
- Experience with ServiceNow, Change Management, ITIL processes, and operational runbooks.
- Exposure to Kubernetes reliability, autoscaling, resilience, and performance engineering.
- Experience using AI-assisted or Agentic AI tools for operations, incident analysis, automation, or troubleshooting.
Strategic Focus Areas
- Platform Modernization
- Cloud / Connectivity Upgrades
- Reliability & Operational Excellence
- Automation & Infrastructure as Code
- Observability & Incident Reduction
- Agentic AI / AI-assisted SRE Operations
📌 Site Reliability Engineer with GCP (Bengaluru)
🏢 ZapCom
📍 Bengaluru