- Prepare, review, and manage shipping documents such as Bill of Lading, invoices, and shipping instructions
- Ensure accuracy and completeness of all documentation as per company and regulatory standards
- Coordinate with customers, vendors, and internal stakeholders for shipment processing
- Track shipment status and provide timely updates to stakeholders
- Handle email communication related to shipment queries, documentation, and issue resolution
- Maintain and update shipment data in internal systems/ERP
- Support invoice generation and basic payment follow-ups (if required)
- Ensure compliance with international shipping and trade regulations
- Identify and escalate discrepancies or delays in the process
Key Skills & Requirements
- Good communication skills (written and verbal)
- Solid attention to detail and accuracy
- Basic understanding of logistics/shipping processes (preferred)
- Ability to work in a fast-paced, deadline-driven environment
- Proficiency in MS Excel and data management
- Problem-solving and coordination skills