Must-Have

- ServiceNow implementation experience in Security operations - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules

- ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset - not limited to) will be an added advantage.

- Working experience in implementation of catalog items and record producers.

- Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/ TI enrichment tools

- Experience in building email integration for importing suspicious emails as Security incidents (Phishing use case)

Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool

- Build service requests from customer requirements including requests,



request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service

- Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.

- Performs integrations and process automation using Service Now Orchestration.

- Load, manipulate and maintain data between ServiceNow and other systems.

- Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes

- Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.

📌 ServiceNow SecOps (Chennai)
🏢 Tata Consultancy Services
📍 Chennai