Role & responsibilities

Key Responsibilities

- The service specialist is a senior-level associate forming part of the team responsible for transportation operations.
- The objective of the service specialist is to identify, mitigate, and record actions as they relate to risks associated with on-time pickup and on-time delivery.
- Within the team, the specialist will perform a variety of roles including tasks like shipping facility tracking, provider tracking, in-transit tracking, load recovery initiation, unload resolution, determining reassignment versus rescheduling, and providing value-stream level visibility to load status, among other transportation cost-and-service-based optimization activities for Nestle.




- Ensure all outbound deliveries planned for executed in-time considering defined cut off time agreed with CoC & relevant guidelines for Vehicle Fill Rate with required Service Level Adherance.

Single

Point of Contact to External Carriers

- On Time Pickup Management [R]:

- Load Completion [R]
- In-Transit Tracking [R]:

Preferred candidate profile

Required Qualifications

- Bachelor's degree in Supply Chain, Logistics, Operations, Business, or related field.
- Experience working with 3PLs, carriers, and transportation service providers.
- Proficiency in SAP, Transportation Management Systems (TMS), and MS Excel.
- Robust communication, stakeholder management, and problem-solving skills.

📌 Service Specialist 3P (Third Party 11 Months) (Gurugram)
🏢 Nestlé
📍 Gurugram