The Service Delivery Lead for Finance & Accounts (F&A;) will oversee the comprehensive delivery of F&A; services across various locations, ensuring exceptional quality and adherence to service level agreements (SLAs). This role demands a strategic leader who can manage service performance, governance, and drive continuous improvement across business units. The incumbent will serve as the primary point of accountability, ensuring seamless execution of processes and fostering strong stakeholder engagement.

The role requires a deep understanding of accounting principles and SAP/ERP data management to ensure productive service delivery.

The Service Delivery

Lead will also be responsible for building and maintaining robust relationships with internal clients and leadership teams across regions. This position demands a proactive approach to managing escalations and ensuring timely resolutions. The ideal candidate will possess a global mindset and demonstrate excellence in people management, driving a high-performance culture.

Additionally, the role involves identifying opportunities for process improvement and implementing Lean Six Sigma initiatives to enhance efficiency.

📌 Service Delivery Lead_F&A (Ahmedabad)
🏢 Welspun World
📍 Ahmedabad