11 Oct
|
Incheon KIA
|
Thiruvalla
11 Oct
Incheon KIA
Thiruvalla
:
We are looking for a Service Advisor to join our team. The candidate will be responsible for handling customers, understanding their vehicle service requirements, coordinating with the workshop team, and ensuring timely vehicle delivery with a high level of customer satisfaction.
Key Responsibilities:
- Understand customer vehicle complaints and service requirements.
- Prepare and explain repair and service estimates to customers.
- Coordinate with technicians and monitor repair progress.
- Keep customers updated about service status, cost, and delivery time.
- Handle customer complaints and ensure timely resolution.
- Ensure vehicles are properly protected, cleaned, and ready for delivery.
- Maintain good customer relationships and ensure customer satisfaction.
Qualification:
- B.Tech / Diploma in Automobile or Mechanical Engineering
Experience:
- 1–5 years of experience in the automobile industry is preferred
Skills:
- Valuable communication and customer-handling skills
- Basic knowledge of automobiles
- Good coordination and follow-up skills
- Customer-focused attitude
Pay: ₹13,000.00 - ₹25,000.00 per month
Benefits
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Work Location: In person
📌 Service Advisor (Thiruvalla)
🏢 Incheon KIA
📍 Thiruvalla