Job Title: - Senior Quality Manager (F&A;) Location: Bengaluru

Candidate Specification: Candidates must have 15+ years of Experience

: Quality Lead – Finance & Accounting Key Responsibilities Process Improvement & Transformation

Identify, analyze, and implement improvement opportunities to address recurring business challenges.

Drive process effectiveness and efficiency initiatives using Lean, Six Sigma, and other quality methodologies.

Lead continuous improvement programs focused on productivity, accuracy, customer satisfaction, and business outcomes.

Support digitization and modernization initiatives to enhance operational performance and adoption of digital tools.

Analytics & Business Insights Analyze complex operational and performance data to derive actionable business insights.

Provide leadership teams with meaningful quality and process performance reports.

Identify operational risks, challenges, and mitigation strategies proactively.

Stakeholder Management Partner with delivery teams to drive optimization initiatives, effort estimation, planning, and execution.

Collaborate with clients and internal stakeholders to manage change and implement process design enhancements.

Represent the Quality function during senior leadership reviews, audits, governance meetings, and client visits.

Team Leadership & Capability Building Lead and mentor large quality teams across engagements.

Work closely with Training and Knowledge Management teams to identify capability gaps and drive training interventions.





Foster collaboration with global quality teams and business stakeholders to ensure successful execution of quality objectives.

Required Qualifications Education Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related discipline.

Professional certifications in Quality Management, Lean, or Six Sigma are preferred.

Experience Minimum 15+ years of overall BPM/Shared Services experience.

Minimum 5+ years of relevant experience in Quality Management within Finance & Accounting operations.

Proven experience managing quality assurance frameworks and process improvement programs.

Experience working with transitioned accounts and driving quality interventions during early engagement stages.

Technical & Functional Expertise Solid understanding of end-to-end Finance & Accounting processes.

Experience Working With Leading ERP Platforms Such As SAP

Oracle

Other enterprise finance systems

Expertise in quality control methodologies, process audits, metric management, and governance frameworks.

Knowledge of digital transformation and automation initiatives within F&A; operations.

Preferred Qualifications Six Sigma Black Belt certification.

Lean Practitioner certification.

Experience leading enterprise-wide transformation and continuous improvement projects.

Key Competencies Strategic Thinking

Leadership & People Management

Problem Solving & Root Cause Analysis

Data Analytics & Reporting

Client Relationship Management

📌 Senior Quality Manager (F&A) - GO/JC/4715/2026 (Bengaluru)
🏢 Golden Opportunities
📍 Bengaluru