Description
Amazon Pay's vision is to be the most trusted, convenient, and rewarding payment experience preferred by millions of customers to pay in a wide range of use cases and contexts.
As part of this vision, we are embarking on a journey to build the largest Rewards program in India, which is delightful for the customers and helps build loyalty towards Amazon Pay. A world-class rewards program requires a world-class funder experience - the ability to set up campaigns intelligently, measure ROI precisely, and enable any type of funder to easily use it.
We are looking for a Senior Product Manager to own the end-to-end funder experience for Amazon Pay Rewards. In this role, you will reimagine the Rewards Console as a GenAI-forward platform that enables intelligent, hands-off campaign setup across discounts and Cashbacks; build the measurement infrastructure that proves the ROI of every rupee invested; and architect the path to externalize the platform for brands and funders at scale.
This is a high-ownership, high-ambiguity role requiring you to think big, dive deep into data, and deliver results across a complex ecosystem spanning payments, shopping, and merchant partnerships.
Key Job Responsibilities
- GenAI-Forward Rewards Console - Reimagine the Rewards Console as an AI-native platform enabling intelligent, hands-off campaign creation and configuration across IBD and Cashback Rewards.
- ROI Measurement &
• Investment Intelligence
- Establish the ROI framework for all rewards investments, building automated systems to track, attribute, and report campaign performance to funders and internal stakeholders.
- Platform Externalization for Brands &
• Funders
- Architect and execute the strategy to externalize the Rewards platform, enabling brands, banks, and third-party funders to self-serve campaign creation, funding, and performance tracking at scale.
- Campaign Lifecycle &
• Operations
- Own the end-to-end campaign lifecycle from creation to approval to live monitoring to post-campaign analysis across IBD and Cashback Rewards.
- Cross-functional Leadership - Lead a cross-functional team of engineers, data scientists, designers, and business partners to deliver against an ambitious roadmap.
- Metrics &
• Experimentation
- Define the Rewards Console and advertiser experience scorecard and own weekly/monthly business reviews.
About the Team The Amazon Pay Rewards Console &
• Advertiser Experience team builds the platform that powers India's largest rewards ecosystem. Every cashback campaign, every bank discount offer, every brand-funded reward flows through our systems. We serve a diverse set of users - from internal BizOps teams running hundreds of campaigns monthly, to bank partners funding instant discounts, to brands looking to drive customer engagement through rewards.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of current tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Locations IND, KA, Bengaluru
📌 Senior Product Manager, Rewards, Amazon Pay Rewards (India)
🏢 Amazon
📍 India