I&P; - GN - SONG - Service - Sprinklr – Senior Manager Job Summary As a Sprinklr skilled within the I&P; Global Network Song practice, you will work with clients to design, build, and implement customer service transformation initiatives. You will support Sprinklr Unified CXM product solution consulting, pre-sales, implementation, CCaaS transformation, and business-value realization. Roles &

Responsibilities · Understand market and customer challenges and create business cases and strategic transformation roadmaps based on market trends. · Promote and deliver Sprinklr Unified CXM solutions through product demonstrations, partner training support, pricing strategies, documentation, and client engagement. · Build strategic relationships across the Sprinklr ecosystem and support partner activities. · Develop requirements based on leadership input, including performance reporting, problem solving, and conflict management. · Act as a Sprinklr Unified CXM subject matter expert across the CCaaS transformation delivery lifecycle. Support client RFPs through presentations, technical workshops, proposal inputs, and proofs of concept

📌 Senior Manager - Customer Experience Management (Sprinklr) (Bengaluru)
🏢 Accenture India Private
📍 Bengaluru