About Enlite :

Enlite is India's leading cloud-native building automation company, transforming how buildings are managed, experienced and made sustainable. We are building the future of intelligent infrastructure one that is wireless, software-first, AI-enabled and built for scale.

We are a Series A funded company, backed by a strong set of marquee investors, including leading institutional funds and prominent family offices. After years of product-first, bootstrapped growth, we are now scaling rapidly across commercial real estate, campuses, data centers and enterprise portfolios.

At Enlite, we combine cutting-edge hardware, scalable software and deep customer insight to deliver end-to-end smart building solutions from energy management and access control to centralized command centers and ESG compliance.

If you're excited about solving real-world problems at the intersection of AI, IoT and sustainability and want to work with a passionate, high-performance team, Enlite is the place for you.

Job Title: Key Account Manager : Enterprise Accounts (IoT based BMS/SaaS Solutions)

Job Location : Mumbai / Delhi NCR

Roles & Responsibilities

- Own a portfolio of key enterprise accounts as the single point of contact for business, service and escalations.
- Build solid relationships with Facility Heads, Engineering Heads,



Purchase and CXOs, and run regular account reviews.
- Grow each account through renewals, new sites, upgrades and value-added services in coordination with pre-sales and engineering.
- Track SLA performance, preventive maintenance and complaints across sites, and drive escalations to timely closure.
- Ensure smooth project handover, snag closure and documentation for new sites.
- Own billing and collections for assigned accounts in coordination with finance.
- Keep account, pipeline and renewal data updated in Salesforce, and share regular MIS with leadership.

Qualifications
- 7- 12 years of experience in key account management, customer success or after-sales in BMS, HVAC, building automation, energy services or facility management.
- Proven experience managing SLA-driven enterprise accounts (AMC, O&M; or service contracts), including renewals and collections.
- Experience with customers in commercial real estate, IT parks, healthcare, hospitality or data centers is preferred.
- Graduate, preferably in Engineering; MBA is an advantage.
- Excellent communication, stakeholder management and techno-commercial skills.
- Based in Mumbai or Delhi NCR, and willing to travel within the region.

📌 Senior Key Account Manager (Delhi)
🏢 Enlite
📍 Delhi