Job Purpose "This position is open with Bajaj Finance ltd."

Culture Anchor:

- Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort
- Own It - Maintains honesty and fairness in all interactions in line with organization's policies
- Act with Integrity

Duties and Responsibilities

- Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
- Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection
- Cross selling the insurance and other products to walk in customers
- Cash & Customer Service /NPS and Audit Queries
- Service branch maintenance and control
- Consistent increase in penetration of CDM/Kiosk
- Manage escalations with teams (Centralize/HO)



for end to end resolution
- Petty cash management
- Maintain minimal errors in audit report published by HO

Required Qualifications and Experience

- Understanding of cash & customer service related processes and policies
- Graduate/Post graduate fresher/with experience
- Ability to work independently and towards deadlines
- Effective oral and written communication skills

Locations BASIC SECTION

Job Level: GB01

Job Title: Senior Executive - Operations And Service, Customer Service Branch, Cashier

Job Location

- Country: India
- State: MAHARASHTRA
- Region: West
- City: Aurangabad MH
- Location Name: Aurangabad CSB
- Tier: Tier 3

📌 Senior Executive - Operations and Servic... (India)
🏢 Bajaj FinServ
📍 India