11 Oct
|
Visko Group
|
Indore
11 Oct
Visko Group
Indore
About the Role
We are looking for a Senior E-Commerce Specialist to manage and scale our online sales operations across major marketplaces and the brand’s e-commerce channels. The candidate will be responsible for marketplace management, product listings, catalogue optimization, sales growth, inventory coordination, promotions, and overall e-commerce performance.
The ideal candidate should have strong hands-on experience with platforms such as Amazon, Flipkart, Myntra, Shopify and other relevant marketplaces.
Key Responsibilities
- Manage day-to-day operations of Amazon, Flipkart, Myntra, Shopify and other e-commerce platforms.
- Create, update and optimize product listings, titles, descriptions, keywords, attributes, images and catalogue content.
- Manage complete product catalogue and ensure accurate product information across marketplaces.
- Monitor and improve product rankings, visibility, conversion rates and sales performance.
- Develop and execute marketplace strategies to achieve monthly and quarterly sales targets.
- Monitor orders, cancellations, returns, refunds, RTOs and customer issues.
- Coordinate with warehouse and operations teams to ensure accurate inventory availability and timely order processing.
- Monitor stock levels and coordinate replenishment to avoid stock-outs and excess inventory.
- Manage marketplace promotions, discounts, deals, campaigns and seasonal offers.
- Track marketplace fees, commissions, settlements and commercial performance.
- Analyze GMV, revenue, ROAS, conversion rate, AOV, traffic, returns and other key e-commerce KPIs.
- Prepare regular e-commerce MIS and performance reports for management.
- Identify underperforming products and implement corrective actions.
- Conduct competitor, pricing and market analysis to identify growth opportunities.
- Coordinate with digital marketing teams for paid campaigns, SEO, social media and performance marketing initiatives.
- Ensure compliance with marketplace policies, catalogue guidelines and brand standards.
- Handle marketplace account-related issues and coordinate with marketplace support teams.
- Support the launch of new products and develop appropriate marketplace strategies.
- Maintain strong coordination with Design, Marketing, Production, Warehouse, Accounts and Customer Support teams.
- Identify opportunities for improving customer experience and reducing returns.
- Stay updated on marketplace trends, algorithm changes, platform policies and e-commerce best practices.
Required Skills
- Strong knowledge of Amazon Seller Central, Flipkart Seller Hub and Myntra.
- Working knowledge of Shopify and other e-commerce platforms.
- Excellent understanding of product listing and catalogue management.
- Strong knowledge of marketplace SEO and keyword optimization.
- Experience in marketplace promotions and campaign management.
- Strong analytical and reporting skills.
- Good knowledge of Excel / Google Sheets and e-commerce dashboards.
- Understanding of inventory, order and return management.
- Robust communication and coordination skills.
- Ability to analyze sales data and make business decisions.
- Strong problem-solving and execution skills.
Pay: ₹9,700.00 - ₹35,000.00 per month
Work Location: In person
📌 SENIOR E-COMMERCE SPECIALIST (Indore)
🏢 Visko Group
📍 Indore