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Required Information

Details

1

Role

SAP Functional consultant, L2

2

Required Technical Skill Set

SAP CS

3

No of Requirements

1

4

Desired Experience Range

>5 and <10 years

5

Location of Requirement

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

SAP CS

Valuable-to-Have

SAP Service management & SAP SD

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Responsibility of / Expectations from the Role

1

Configures and implements SAP Customer Service order & Monitoring, analyzing, and resolving support tickets (incidents or service requests) based on priority

2

Mapping business requirements to SAP solutions to optimize customer service order process

3

AMS Support on SAP CS operation business process

4

Bridge business needs with technical solutions by analyzing operations, creating functional specs, performing testing, and providing post-go-live support

5

Analyzing and improving existing SAP CS processes to increase efficiency.

6

Expert in Incident Management and Problem management

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8

9

10

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📌 SAP Functional Consultant, (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru