Insight Global is seeking a Business Systems Analyst with strong SAP ECC experience to lead a process discovery and documentation initiative. The organization has extensive institutional knowledge and established business processes, but much of that knowledge exists through conversations rather than formal documentation.

The goal of this engagement is to capture current-state processes, understand application usage across SAP ECC and Vista, document operational workflows, and establish the foundation for future transformation initiatives, including process modeling in Signavio and longer-term AI-enabled solutions.

Key Responsibilities

- Lead structured discovery sessions with business and technology stakeholders
- Facilitate workshops to uncover how teams are currently operating within SAP ECC and Vista
- Ask probing questions and drive conversations to uncover undocumented processes, dependencies, and business rules
- Document current-state workflows, process maps, and operational procedures
- Identify system owners, process owners, integrations, and key stakeholders
- Translate verbal knowledge into formal documentation and process artifacts
- Create process flows and supporting documentation for ingestion into Signavio
- Develop a centralized repository of process and application knowledge
- Partner with business teams to validate and refine process documentation




- Support understanding of VPN 2.0 modeling and related business processes
- Provide recommendations on process standardization opportunities and future-state readiness

Required Skills

- Strong Business Systems Analysis experience
- Deep SAP ECC experience
- Experience facilitating stakeholder interviews and discovery workshops
- Process mapping and business process documentation expertise
- Ability to navigate ambiguous environments with limited existing documentation
- Excellent communication and facilitation skills
- Experience working across business and technology teams
- Ability to independently drive discussions and get to root causes

Preferred Skills

- Vista ERP experience
- Signavio experience
- Manufacturing workplace experience
- SAP transformation or S/4HANA readiness experience
- Experience supporting process modernization or digital transformation initiatives

Ideal Candidate The ideal candidate is not simply a documentation analyst. They are comfortable leading conversations with business leaders, uncovering undocumented processes, challenging assumptions, and transforming institutional knowledge into structured documentation. They should be comfortable operating independently and driving the engagement from discovery through documentation completion.

📌 SAP Business Systems Analyst (India)
🏢 Insight Global
📍 India