11 Oct
|
Techila Global Services
|
Mumbai
11 Oct
Techila Global Services
Mumbai
Onsite Mumbai 2–3 yrs Apply by Oct 30, 2026
Salesforce Developer (Service and Sales Cloud)
Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.
Experience
2–3 yrs
Employment Type
Full-time
Openings
1 position
Apply By
Oct 30, 2026
Required Skills
Salesforce
Salesforce Developer (Service and Sales Cloud)
- Positions- 1
- Location- Airoli, Mumbai
- Budget
o Experience: 2 years | Budget: INR 30,000 per month
Role Overview
We are seeking a Salesforce Support Developer with strong expertise in Salesforce Service Cloud and Sales Cloud to support day-to-day operations, enhancements, and issue resolution. The role involves collaborating with business stakeholders, support leads, and technical teams to ensure smooth functioning of critical business processes.
Key Responsibilities
- Handle assigned Salesforce support cases (Sales Cloud + Service Cloud) and ensure timely resolution.
- Work on day-to-day support tickets, bug fixes, and minor enhancements in Salesforce Service Cloud.
- Provide timely updates on assigned cases and ensure adherence to SLAs.
- Collaborate with the Support Lead and business users to gather clarifications and resolve roadblocks.
- Participate in UAT, defect fixing, and deployment activities.
- Customize Salesforce using Apex, Visualforce, LWC, and Flows as required for support fixes.
- Ensure compliance with dev-ops, deployment, and release processes.
- Maintain technical documentation for all support-related activities.
- Work with the Release Manager for code migration, versioning, and stable deployments.
Must-Have Skills
- 2+ years of Salesforce development experience.
- Hands-on expertise in Salesforce Service Cloud (case management, Omni-Channel, Knowledge, Entitlements, Service Console).
- Good exposure to Salesforce Sales Cloud (Leads, Opportunities, Accounts, Contacts).
- Proficiency in Apex, SOQL, Lightning Web Components (LWC), and Flows.
- Experience with Salesforce configuration (Profiles, Roles, Sharing rules).
- Strong debugging, problem-solving, and support experience.
Good-to-Have Skills
- Familiarity with Salesforce DevOps tools (Copado, Gearset, or similar).
- Experience in Agile/Scrum methodology.
- Knowledge of integration (REST/SOAP APIs, middleware).
At a Glance
Work ModeOnsite EmploymentFull-time
Experience2–3 yrs
Openings1
LocationMumbai
DeadlineOct 30, 2026
[ Hiring process ]
What to expect
Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a explicit purpose and timely feedback.
- STEP 0130 min
Screening Call
Introductory conversation with our talent team to understand your background and motivations.
- STEP 0260–90 min
Technical Round
Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.
- STEP 0345 min
Culture Fit
Conversation with practice leadership covering working style, ownership, and how you collaborate.
- STEP 04Within 5 days
Offer
Formal offer with full compensation breakdown, start date, and onboarding plan.
📌 Salesforce Developer (Service and Sales Cloud) (Mumbai)
🏢 Techila Global Services
📍 Mumbai