A. Export Lead Generation & Market Development

- Identify and develop international business opportunities through:
- B2B platforms (Alibaba, TradeIndia Global, etc.)

- LinkedIn outreach
- International exhibitions and trade fairs

- Export agents and distributors
- Conduct country-wise and region-wise market research Identify high-potential markets and customer segments

- Build and maintain a strong pipeline of international enquiries
- Coordinate with marketing team for global brand visibility

B. Export Sales Process Management (CRM Driven)

- Maintain complete export sales pipeline in CRM system
- Track stages: Enquiry Qualification Quotation Negotiation Order Dispatch Payment

- Ensure no lead leakage and proper follow-up tracking
- Maintain enquiry database and client communication logs

C. International Client Handling &

• Conversion

- Understand client requirements, specifications, and project scope.
- Share product details, technical specifications, and quotations.
- Conduct regular follow-ups and negotiations to close deals.
- Build long-term relationships with international clients.
- Ensure professional and timely communication at all stages

D. Commercial Control &

• Risk Management

- Ensure pricing is aligned with company-approved margins
- Avoid unauthorized discounts or commercial commitments

- Ensure secure payment terms
- Advance payment / Letter of Credit (LC) preferred
- Credit terms only with management approval
- Conduct basic client verification before finalizing orders.
- Avoid high-risk transactions without approval

E.



Export Documentation &

• Compliance

- Prepare and manage export documentation including:

- Commercial Invoice

- Packing List

- Shipping Documents

- Certificates (if applicable)
- Coordinate with freight forwarders, CHA, and logistics partners.
- Ensure compliance with international trade regulations and documentation standards.

F. Internal Coordination &

• Execution

- Coordinate with design, production, and dispatch teams
- Ensure timely production, packaging, and shipment
- Track order progress and update clients regularly
- Ensure commitment vs delivery alignment

G. Service Level &

• Response Time (SLA)

- Respond to all international enquiries within 24 hours.
- Share quotations within 48 hours.
- Maintain regular follow-up cycle (every 35 days).
- Ensure timely updates to clients throughout order lifecycle.

H. Branding, Ethics &

• Compliance

- Maintain strong brand positioning of The Concrete Shop in international markets.
- Ensure no false commitments or misleading information to clients.

- Strictly prohibited

- Unauthorized pricing or discounts
- Misrepresentation of product or company

- Unethical business practices
- Ensure all activities follow company policies and global business standards.

I. Reporting, MIS &

• Analytics

- Maintain export MIS using CRM

- Prepare and submit

- Weekly pipeline report

- Monthly performance report
- Market insights and competitor analysis
- Track performance metrics and provide improvement inputs

📌 Sales Export Executive (Ahmedabad)
🏢 The Concrete SHOP
📍 Ahmedabad