Job Title: Sales Executive – E-commerce | Domestic Voice Process

Location: Indore

Work Mode: Work From Office

Employment Type: Full time

Salary: ₹21,000–₹23,000 CTC + up to ₹2,000 PLI

Working Days: 6 Days

Week Off: 1 Rotational Week Off

We are hiring Customer Support Executives for a Domestic E-commerce Voice Process in Indore.

The role involves handling customer calls, resolving queries, providing appropriate solutions, and ensuring a smooth customer experience.

Eligibility:

- Graduation is mandatory.
- Minimum 6 months of relevant sales/customer-facing experience.
- Experience in Sales, Tele-sales, Insurance, Seller Support, Customer Support with sales exposure, or similar roles will be considered.
- Good Hindi and English communication skills.
- Comfortable working from office.
- Immediate joiners preferred.

Key Responsibilities:

- Handle inbound/outbound customer calls.




- Understand customer queries and provide appropriate solutions.
- Assist customers with orders, products, services, and related queries.
- Handle customer concerns professionally.
- Maintain accurate customer interaction records.
- Achieve assigned quality and performance targets.
- Coordinate with internal teams whenever required.

Work Schedule:

- 6 working days
- 1 rotational week off
- 9-hour shift including 1-hour break
- Shift timings fall within 9:00 AM–9:00 PM
- Work From Office

Compensation:

- ₹21,000 CTC + ₹2,000 PLI OR
- ₹23,000 CTC + ₹2,000 PLI
- Salary will depend on previous CTC, experience, and company norms.

Work Location: Indore, Madhya Pradesh

Immediate Joiners Preferred

Pay: Up to ₹25,000.00 per month

Work Location: In person

📌 Sales Executive – E-commerce | Domestic Voice Process (Indore)
🏢 Crabtel Communication u0026 Services
📍 Indore