Company: Goldstone Hospitality

Brand: SOMARA

Location: Lucknow, Uttar Pradesh

Designation: Restaurant Hostess

Department: Front Office / Guest Relations

Employment Type: Full-Time

About SOMARA

SOMARA is a premium all-day dining and restro-bar concept by Goldstone Hospitality, offering global cuisine, crafted beverages, premium ambience, music, events and distinctive hospitality experiences.

We are looking for a well-groomed, confident and warm Restaurant Hostess to be the first point of contact for our guests and create a welcoming, polished experience from the moment they arrive.

Key Responsibilities

- Welcome and warmly greet every guest entering SOMARA.
- Create a premium and personalised first impression.
- Manage the reception/hostess desk and guest arrival experience.
- Handle reservations, walk-ins and guest enquiries professionally.
- Maintain and manage the reservation and seating plan.
- Escort guests to their tables and ensure smooth seating.
- Coordinate with the Restaurant Manager and service team regarding table availability and guest requirements.
- Manage waiting guests and provide accurate estimated waiting times.
- Give priority attention to VIPs, regular guests and special occasions.
- Maintain guest information, reservations and special requests accurately.
- Coordinate table allocation to maintain smooth service flow and optimum table utilisation.
- Handle guest requests, queries and basic complaints courteously and escalate issues when required.
- Coordinate with the service team for birthdays, anniversaries, celebrations and other special occasions.
- Maintain complete knowledge of the restaurant, menu, operating hours, events,



offers and special experiences.
- Assist in managing guest lists for special events and high-demand evenings.
- Maintain a clean, organised and visually presentable hostess/reception area.
- Ensure professional communication with guests at all times.
- Support the management team in maintaining SOMARA's overall guest experience standards.

Candidate Profile
- 1–4 years of experience as a Restaurant Hostess / Guest Relations Executive / Front Office Executive / Guest Experience Executive.
- Experience in premium restaurants, luxury hotels, restro-bars, clubs or high-end hospitality establishments preferred.
- Excellent communication and interpersonal skills.
- Pleasant, confident and naturally hospitable personality.
- Strong guest-handling skills.
- Good English communication; Hindi fluency preferred.
- Well-groomed with a professional appearance.
- Comfortable working in a quick-paced hospitality environment.
- Ability to remain calm and courteous during busy hours.
- Basic knowledge of restaurant reservation/POS systems preferred.

Key Skills Guest Relations | Restaurant Hostess | Guest Experience | Reservations | Table Management | VIP Guest Handling | Customer Service | Front Office | Hospitality | Communication | Grooming | Restaurant Operations

Ideal Personality

We are looking for someone who is:

Warm • Elegant • Confident • Polite • Well-Groomed • Attentive • Composed • Naturally Hospitable The hostess will be one of the most visible representatives of SOMARA, so personality, grooming, communication and guest-handling ability will be given significant importance.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Restaurant Host/Hostess (Lucknow)
🏢 Goldstone Hospitality
📍 Lucknow