- Reservation Processing: Handle individual, group, corporate, and VIP reservation requests via phone, email, and online channels (GDS/IDS/PMS) with high accuracy.
- Revenue &
- Yield Support:
Monitor room availability, rates, and demand trends to convert inquiries into confirmed bookings while actively upselling suites and special packages.
- Guest Relations &
- Special Requests:
Record and coordinate unique guest preferences, dietary needs, airport transfers, and VIP amenities with housekeeping and concierge teams.
- Policy &
- Rate Management:
Explain cancellation terms, deposit requirements, and guarantee rules; input special rate codes (e.g., employee rates, loyalty tiers, wholesale blocks).
- Reporting &
- Administration:
Prepare expected arrival lists, track future occupancy forecasts, update daily correspondence, and reconcile channel or virtual credit card billing.
Advantages
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
📌 Reservations Coordinator (Kozhikode)
🏢 THE RAVIZ CALICUT, RP MALL , MAVOOR ROAD, CALICUT
📍 Kozhikode
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