About VeloriX PainRelief

VeloriX PainRelief is building a digital pain-relief and physiotherapy ecosystem designed to help people better understand their pain, access structured exercise and lifestyle guidance, explore relevant support products, and connect with physiotherapists when professional guidance is needed.

We are looking for qualified, patient-focused physiotherapists to join our remote physiotherapist partner network.

In this role, you will communicate with patients referred through VeloriX, understand their concerns, provide appropriate professional guidance, explain relevant VeloriX solutions, and maintain consultation and follow-up records.

Selected candidates will undergo a structured 15-day practical evaluation. Based on evaluation results and applicable eligibility criteria, successful candidates may be certified for regular paid consultation opportunities and performance-based lead allocation. Compensation and commission will be governed by the applicable VeloriX partner policy.

This is a patient consultation and professional guidance role, not a telecalling or aggressive sales position. Conversion performance may be evaluated where applicable, but patient experience, safety, trust, and consultation quality remain essential.

## Our Apps

Patient App – VeloriX PainRelief:

https://play.google.com/store/apps/details?id=com.velorix.velorix_painrelief_mobile

Physiotherapist App – VeloriX Physio:

https://play.google.com/store/apps/details?id=com.velorix.velorix_painrelief_physio_app

Roles and Responsibilities

1. Patient Consultation & Assessment

- Contact patients assigned through the VeloriX lead management system.
- Understand the patient's pain area, duration, intensity, daily-life difficulties, lifestyle, previous treatment, and expectations.
- Listen actively and summarize the patient's concerns before providing guidance.
- Conduct structured remote consultations within your professional scope.

2. Physiotherapy Guidance

- Provide relevant education about pain management, posture, daily routines, ergonomics, and movement habits.
- Explain appropriate stretches and exercises according to the patient's needs and your skilled competence.




- Guide patients on lifestyle habits, sleep posture, Do's & Don'ts, progress tracking, and support-product usage where appropriate.
- Recognize warning signs and refer or escalate patients for medical evaluation when necessary.
- Never promise guaranteed cures or recommend unsuitable exercises or products.

3. VeloriX Product & Plan Explanation

- Explain the VeloriX PainRelief app and its relevant features after understanding the patient's requirements.
- Clearly communicate available free resources, premium features, pricing, and consultation options according to current company policy.
- Answer patient questions honestly and handle objections without pressure or misleading claims.
- Guide interested patients through the appropriate next steps.

4. Lead Management & Follow-up

- Maintain accurate consultation notes and lead statuses.
- Follow up with patients according to approved procedures and their preferences.
- Record patient feedback, concerns, objections, and consultation outcomes.
- Coordinate with the VeloriX Admin and operations team.

5. Professional Standards

- Maintain patient confidentiality and protect personal and health information.
- Use approved communication channels and follow VeloriX SOPs.
- Maintain professional behaviour, responsiveness, and reliable availability.
- Participate in evaluation reviews, feedback sessions, and quality improvement activities.

Qualifications & Skills Required

Essential Skills

- Strong verbal communication in Hindi and/or English.
- Active listening, empathy, and patient-friendly explanation skills.
- Understanding of musculoskeletal pain, posture, movement, and physiotherapy fundamentals.
- Ability to conduct structured remote consultations.
- Basic awareness of clinical red flags, referral needs,



and professional scope of practice.
- Ethical patient communication and responsible guidance.
- Comfort using smartphones, voice/video calls, WhatsApp, and digital applications.
- Accurate documentation and disciplined follow-up.

Preferred Skills

- Experience in orthopaedic or musculoskeletal physiotherapy.
- Experience handling patients independently.
- Previous teleconsultation or online patient consultation experience.
- Familiarity with neck pain, back pain, knee pain, posture-related discomfort, and exercise guidance.
- Ability to explain digital health services and relevant care options clearly.

Educational Requirements

- BPT or MPT from a recognized institution.
- Valid professional registration wherever applicable.
- Freshers with strong fundamentals and communication skills are welcome to apply.

Candidates must provide relevant educational and professional documents for verification.

Working Requirements

- Smartphone and stable internet connection.
- A reasonably private and professional consultation environment.
- Ability to manage assigned patients and maintain accurate records.
- Willingness to complete the structured 15-day evaluation and follow company policies.

Evaluation & Certification

Physiotherapists will be evaluated on:

- Patient communication and consultation quality.
- Patient experience and feedback.
- Professional conduct and clinical safety.
- Use of the VeloriX guidance framework.
- Follow-up and lead management discipline.
- Conversion performance where applicable.
- Reliability and responsiveness.

Certification and additional lead allocation will depend on the evaluation outcome, performance, availability, and applicable VeloriX policies.

What We Value

We believe successful physiotherapy consultations begin with listening, understanding, and providing genuine value. Our goal is to build a reliable physiotherapist network that prioritizes patient trust, responsible guidance, professional ethics, and a positive patient experience.

If you are passionate about helping people and comfortable working in a digital healthcare environment, we invite you to apply.

📌 Remote Physiotherapist Partner – Patient Consultation & Pain Management (India)
🏢 VeloriX
📍 India