Job Summary:

We are looking for a dynamic and customer-focused professional to lead our premium housing and relocation services for expatriates and NRIs in Pune. This role offers a unique blend of real estate, client servicing, and team leadership, with exposure to high-value clients and end-to-end relocation experiences.

Key Responsibilities

Key Responsibilities

Account Management / Sales o Maintain relations with all corporate accounts o Validate scope of services for all new service authorizations o Onboarding of recent clients and assigning them to the service delivery team o Monitor the progress of various assignments and provide periodic updates to clients o Generate invoices with the help of accounts team o Handle client escalations, resolve service issues, and proactively manage expectations o Take service feedback from clients and engage with up selling, cross selling and generation of client referrals.

Operations – Housing Destination Programs o Recruit, manage and train a team of destination consultants spread across 8+ cities in India o Manage city orientation, home search, school search, settling-in, departure, temporary living, car hire and other housing-destination programs with the help of destination consultants o Negotiate commercial and lease terms and formalise the lease documents o Contribute to process improvements, SOP documentation, and service standardization for housing-destination services.





Operations – Inbound Immigration Programs o Develop some awareness of Inbound Immigration Services to understand the impact on housing-destination services and explain the same to the client.

o Coordinate with Immigration team at various milestone steps to ensure that immigration compliances are progressing in alignment with progress in housing-destination services. Partner Management o Maintain relations with existing landlords, realtors, serviced apartment operators, international schools, car hire companies and other partner in order to ensure successful service delivery o Assist in expectation setting, price negotiations and empanelling of new partners.

Eligibility Criteria

- Education: Post Graduate (MBA preferred)

Experience: 4–7 years in Relocation, Hospitality, Travel, or Consulting industries

- Strong experience in client interaction, leasing, and property transactions
- Exposure to expat/NRI or HNI clients will be an added advantage (not mandatory)

Key Skills

- Excellent communication and negotiation skills
- Customer-centric mindset with strong service orientation
- Good knowledge of Pune real estate market and localities
- Team handling and stakeholder management skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Candidate must own a Two/Four-Wheeler and be currently based in Pune.

Compensation Range:



o INR 4,50,000 LPA – INR 9,00,000 LPA o Opportunity to work in a high-growth environment, shaping HR strategies and driving organizational success.

o Performance-driven rewards and professional development support.

More About the Company

Founded in 2005 as an Indo-American joint venture, Lex Visas Pvt. Ltd. is now a 100% Indian-owned company and proudly recognized as India’s most trusted global mobility partner for relocating employees to and from India. We currently support over 300 organizations, including several Fortune 500 companies, in managing cross-border immigration and housing-destination services - with accuracy, speed, and care.

Headquartered in Pune, our operational reach has steadily expanded to all major Indian cities: Mumbai, Ahmedabad, Delhi, Gurugram, Bangalore, Hyderabad, and Chennai. Our pan-India presence, backed by global partnerships in 50+ countries, ensures a seamless, single-point experience for our clients. We are ISO 9001:2015 certified, reflecting our commitment to quality and consistency.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹900,000.00 per year

Benefits

- Cell phone reimbursement
- Provident Fund

Application Question(s):
- Do you have experience in relocation, mobility, housing, hospitality, or destination services?

Education:
- Master's (Preferred)

Experience:
- total work: 3 years (Preferred)

Location:
- Pune, Maharashtra (Preferred)

Willingness to travel:
- 50% (Preferred)

Work Location: In person

📌 Relocation Manager (Pune)
🏢 Lex Visas
📍 Pune