Company Description Universal Sompo General Insurance Co. Ltd. is a joint venture between leading Indian banks, Dabur Investments, and global insurer SOMPO, combining strong local presence with international expertise. Headquartered in Mumbai, the company operates through 142 offices across India and a broad distribution network that includes agents, bank branches, automobile dealers, brokers, common service centres, and digital platforms.

With robust financials, substantial assets under management, and solid solvency, Universal Sompo offers a stable and growth-oriented environment for professionals. The company provides a wide range of IRDAI-approved general insurance products and add-on covers for individuals, SMEs, corporates, and the rural segment. Team members are part of a digitally enabled workforce focused on customer-centric solutions across motor, health, home, commercial, and specialized insurance lines.

Role Description The Relationship Manager role in Asansol is a full-time, in office position responsible for building and maintaining strong relationships with customers, channel partners, and internal stakeholders. In this role, the Relationship Manager engages with customers to understand their insurance needs, recommends suitable products, assists with proposals and documentation, and supports policy issuance and renewals. The role involves regularly visiting partner branches and distribution points, driving business growth, coordinating promotional activities, and ensuring high-quality service and timely resolution of customer queries.

The Relationship





Manager also monitors portfolio performance, tracks sales targets, prepares periodic reports, and collaborates with underwriting and claims teams to support efficient operations. Consistent field interaction, local market development, and adherence to regulatory and company standards are core elements of the day-to-day work.

Qualifications

- Strong customer relationship management and client service skills, with the ability to understand needs, build trust, and provide consultative solutions.
- Sales and business development capabilities, including negotiation, cross-selling, upselling, and achieving defined targets in a competitive market.
- Good knowledge of general insurance products and concepts, or willingness to learn quickly; prior experience in banking, financial services, or insurance is an advantage.
- Effective communication and interpersonal skills, with proficiency in English and local language, and the ability to interact confidently with customers and partners.
- Solid organizational and time-management skills, including handling multiple accounts, maintaining accurate records, and preparing regular reports.
- Comfort with using digital tools, CRM systems, and MS Office applications for daily operations, reporting, and coordination.
- Bachelor’s degree in any discipline; a qualification in finance, insurance, or business management is preferred.
- Ability to work on-site in Asansol, travel within the local area as needed, and collaborate with cross-functional teams while adhering to regulatory and company guidelines.

📌 Relationship Manager (Kolkata)
🏢 Universal Sompo General Insurance Co.
📍 Kolkata