11 Oct
|
NoBroker
|
Bengaluru
11 Oct
NoBroker
Bengaluru
About the company
NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.
Qualification / Education and other Requirements:
EducationAny Undergraduate (BBA,B.Tech, B,A) etc.
Excellent verbal and written communication.
Valuable Interpersonal skills, numerical and analytical ability. Decision making skills.
Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam)
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). Comfortable with working 6 days a week and the week off will be on weekdays.
Role and Responsibility Relationship Manager
- Act as relationship manager for the Paid customers of NoBroker.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers' needs to effectively upsell or cross-sell relevant products or services.
- Service customer in finding the right tenant / house as per the requirement of the customer.
- Dial outbound and attend inbound calls of customers and leads.
- Use internal tools and methods to provide the best possible service to the customer.
- Negotiate with leads on behalf of customers. Keep customers up-to-date on the progress of his account.
- Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service
Employee Value Proposition: Employee health insurance of Rs 1 lakh per year.
Premium is paid by the company.
Monthly reward and recognition to outstanding performers. based . Regular team parties and Annual Day outing for all employees.
📌 Relationship Manager ( Freshers & Experience ) (Bengaluru)
🏢 NoBroker
📍 Bengaluru