– QUALITY HEAD

Industry: Agricultural Machinery / Farm Equipment Manufacturing

Department: Quality Assurance & Quality Control

Designation: Quality Head / Head – Quality

Location: Ludhiana, Punjab

Experience: 10–18 Years

Qualification: B.E. / B.Tech / Diploma in Mechanical Engineering

Salary: As per experience and company standards

Reporting To: Plant Head / Director / Operations Head

- Job Purpose To lead the overall Quality Assurance and Quality Control function, ensuring that agricultural machinery and implements meet defined quality standards, customer requirements, engineering specifications, and applicable industry standards. The role involves managing incoming quality, in-process quality, assembly quality, paint shop quality, and final inspection while driving continuous improvement and customer satisfaction.
- Key ResponsibilitiesA. Quality Management System

- Develop, implement, and maintain the Quality Management System (QMS).
- Ensure compliance with ISO 9001 standards and internal quality procedures.
- Prepare and review SOPs, inspection standards, control plans, process flow diagrams, and check sheets.
- Conduct internal audits, process audits, product audits, and system audits.
- Ensure proper documentation, traceability, and record maintenance.

B. Incoming Quality Control (IQC)
- Monitor the quality of incoming raw materials, bought-out components, and supplier parts.
- Ensure inspection of gears, shafts, gearbox housings, bearings, fasteners, fabricated parts, and other mechanical components.
- Develop supplier quality standards and inspection criteria.
- Coordinate with the Purchase and Supplier Development teams to resolve quality issues.
- Drive supplier corrective actions and monitor supplier performance.

C. In-Process Quality Control (IPQC)
- Monitor quality at fabrication, machining, welding, assembly, and production stages.
- Establish process inspection checkpoints and quality control parameters.
- Identify root causes of defects, rework, rejection, and process variation.
- Implement corrective and preventive actions to prevent recurring defects.




- Work closely with Production, PPC, Maintenance, and Engineering teams to improve process quality.

D. Assembly Quality and Final Inspection
- Ensure the quality of agricultural implements such as rotavators, potato diggers, hydraulic reversible MB ploughs, mulchers, slashers, hay rakes, and power weeders.
- Monitor gearbox assembly, gear shifting, shaft fitting, bearing installation, hydraulic systems, and final fitting.
- Ensure proper functional testing, alignment, fastening, and safety checks.
- Establish and monitor Pre-Dispatch Inspection (PDI) standards.
- Ensure that only approved products are released for dispatch.

E. Paint Shop Quality
- Monitor shot blasting, surface preparation, powder coating, and painting processes.
- Check Dry Film Thickness (DFT), coating adhesion, surface finish, curing temperature, and paint defects.
- Investigate issues such as peeling, bubbles, pinholes, uneven coating, rusting, and poor adhesion.
- Implement corrective measures to reduce paint rejection and rework.

F. Customer Quality and Complaint Management
- Handle customer complaints, field failures, warranty claims, and product quality issues.
- Conduct root cause analysis using 5 Why, Fishbone Diagram, 8D, and CAPA.
- Coordinate with Sales, Service, Production, and Design teams for complaint resolution.
- Monitor complaint closure time and recurrence of defects.
- Implement corrective actions to improve customer satisfaction.

G. Team Management and Continuous Improvement
- Lead and develop the Quality team, including engineers, inspectors, and technicians.
- Define quality KPIs and conduct regular performance reviews.
- Train employees on quality standards, inspection methods, and defect prevention.




- Drive 5S, Kaizen, Poka-Yoke, Lean Manufacturing, and continuous improvement initiatives.
- Reduce rejection, rework, scrap, customer complaints, and cost of poor quality.

3. Required Skills and Competencies
- Strong knowledge of Quality Assurance and Quality Control in manufacturing.
- Experience in agricultural machinery, automotive components, fabrication, machining, or mechanical assembly.
- Knowledge of ISO 9001, QMS, CAPA, 8D, RCA, FMEA, SPC, and MSA.
- Understanding of GD&T;, engineering drawings, dimensional inspection, and measuring instruments.
- Knowledge of supplier quality management and vendor audits.
- Experience in paint shop quality, assembly inspection, and functional testing.
- Robust leadership, problem-solving, analytical, and communication skills.
- Ability to coordinate effectively with Production, Purchase, PPC, R&D;, and senior management.

4. Key Performance Indicators (KPIs)
- Reduction in internal rejection and rework.
- Reduction in customer complaints and warranty claims.
- Supplier rejection rate and supplier PPM.
- First Pass Yield (FPY).
- Improvement in PDI pass rate.
- CAPA and 8D closure within defined timelines.
- Audit compliance and closure of audit observations.
- Reduction in cost of poor quality.
- Improvement in supplier quality and process compliance.

5. Preferred Candidate Profile
- Experience in a manufacturing company dealing with agricultural implements, farm equipment, automotive components, or heavy engineering products.
- Proven experience managing the complete quality function from incoming inspection to final dispatch.
- Experience leading a quality team and coordinating with cross-functional departments.
- Practical exposure to production processes, mechanical assembly, fabrication, machining, and paint shop operations.

Suitable Candidate Titles: Quality Head, Head – Quality, General Manager – Quality, DGM – Quality, AGM – Quality, Senior Quality Manager.

Pay: ₹50,000.00 - ₹100,000.00 per month

Work Location: In person

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