Role & responsibilities

Lead and manage all quality assurance and quality control activities across plant operations.

- Develop, implement, and continuously improve quality standards, inspection procedures, checklists, and quality control processes.
- Ensure incoming raw materials, work-in-progress, and finished goods are inspected and approved in accordance with defined quality standards and customer specifications.
- Monitor product quality throughout the manufacturing process and ensure timely identification and resolution of quality issues.
- Review and approve quality inspection reports, rejection reports, and quality related documentation.
- Lead Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) processes for quality failures, customer complaints, and non conformities.
- Monitor closure and effectiveness of CAPA actions and ensure sustainable resolution of quality issues.
- Ensure compliance with customer specifications, ISO requirements, EPAL standards, and other applicable quality requirements.
- Define, monitor, and enforce critical quality parameters including dimensions, moisture content, appearance standards, load requirements, and other product specifications.
- Coordinate with Production, Planning, Maintenance, and Dispatch teams to ensure quality requirements are incorporated into operational processes.




- Establish and maintain quality systems and inspection processes across all plant locations.
- Lead customer quality audits, internal audits, and quality compliance reviews.
- Ensure maintenance and accuracy of quality records, inspection reports, audit records, test results, and compliance documentation.
- Oversee material identification, segregation, traceability and storage practices to protect quality, coordinating with the Supply Chain / Stores team.
- Monitor material handling and storage practices to prevent damage, deterioration, contamination, or quality-related losses.
- Drive continuous improvement initiatives focused on reducing rejections, customer complaints, quality failures, and process variation. • Develop team capability through quality awareness initiatives. Daily Operating Activities
- Review incoming material inspection status and quality observations. • Monitor in-process and finished goods inspection activities.
- Review rejection reports, non-conformities, and customer complaints.
- Conduct quality reviews with Production and Stores teams.
- Verify quality documentation, inspection reports, and compliance records.
- Monitor moisture readings, dimensional checks, and critical quality parameters.
- Track open CAPA actions and follow up on closure.
- Review material segregation, identification, and traceability controls.

Preferred candidate profile

📌 Quality Control Manager (Navi Mumbai)
🏢 Firstmeridian Global Services
📍 Navi Mumbai