11 Oct
|
TP
|
Navi Mumbai
We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in quality analysis, preferably in an international setting.
Roles and Responsibility
- Conduct thorough quality checks on products or services to ensure they meet the required standards.
- Identify areas for improvement and implement changes to enhance overall quality.
- Collaborate with cross-functional teams to resolve issues and improve processes.
- Develop and maintain quality control documentation and records.
- Analyze data to identify trends and opportunities for improvement.
- Implement process improvements to increase efficiency and productivity.
Job Requirements
- Strong understanding of quality principles and methodologies.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Effective communication and collaboration skills.
- Strong attention to detail and ability to multitask.
- Experience with quality management tools and software.
- Teleperformance is an Equal Prospect Employer.
About Company
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.
📌 Quality Analyst (Navi Mumbai)
🏢 TP
📍 Navi Mumbai