Must-Have:

- End-to-end workflow discovery, process redesign, process mapping, SIPOC, VSM and service blueprinting

- Lean waste analysis, RCA, standard work, controls and capability mapping

- KPI/baseline definition, value cases and perks realization

- AI agent/intelligent workflow design and hands-on enterprise AI/automation experience

- GenAI, LLMs, Agentic AI, RAG, prompt engineering and grounding

- AI testing/evaluation, human-in-the-loop, exception handling and controls

- APIs, structured data, JSON/connectors and Python/equivalent scripting

- Strong stakeholder management, facilitation and independent delivery

- Change adoption, handover and sustainment

- Microsoft Copilot Studio & Power Automate

Good-to-Have:

- Azure AI Foundry/Azure OpenAI or equivalent

- Semantic Kernel/orchestration frameworks

- Vector search, enterprise knowledge sources and data preparation

- Lean Six Sigma Green/Black Belt

- Agile/Product/Service Design/Program Management

- AI CoE/builder community/enterprise automation experience

- Finance, Operations, Technology or customer operations exposure

- Relevant Cloud/AI/BA/Process Improvement/Automation certifications

- Financial Services/Banking domain experience

📌 Program Manager-Green/Black Belt (10-12 Years) (Kerala)
🏢 techvantage.ai
📍 Kerala