- Experience as Process Trainer – minimum 12 months on paper is mandatory
- Strong operational knowledge of International BPO processes
- Voice / Chat experience will be considered
- Excellent communication and presentation skills
Required Candidate profile
- Process Training & Current Hire Induction
- TNI / TNA
- SOP development and implementation
- Training reports & MIS
- SLA adherence & performance tracking
- Attrition & Shrinkage metrics
Perks and benefits
Only WhatsApp your cv at (phone hidden)
📌 Process Trainer (Delhi)
🏢 MYWHY
📍 Delhi
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