Role Description

Must have

- Fluency in English and Bengali Language
- Excellent Communication skills- spoken & written
- Valuable listening & perceiving skills
- Quick & assertive in responding to any situation relating to patient treatment
- Must be a Team Player
- Must have the ability to proactively connect with patients

Role & Responsibility:

- To provide information to patients relating to Doctor Profile, Consultation procedure, Medical

Treatment Procedure, Treatment Plans, etc.

- To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan.
- To ensure that the patient’s Consultation, Medical Treatment plan, Documentation, Visa, Arrival,

and Stay is arranged and co-ordinated on time.





- To maintain cordial relations with Hospital & various Departments for smooth patient care.
- To have a good rapport with operations team and to be able to work together in ensuring patient care.
- To ensure patients are satisfied with our services and value our support.

Preferred/Desired Skills

- Basic knowledge of Hospital Operations & understanding of Medical Terminology
- Previous experience in healthcare sector or similar profile would be a bonus.
- Education background in Healthcare/Hospital Administration would be considered

📌 Patient Relation- Bangla Language (Gurugram)
🏢 Vaidam Health
📍 Gurugram