Partner Operations Manager **About The Role
Reporting to the Senior Director, Partnership Success the Partner Operations Manager will oversee operational projects related to Fullstack Academy and Simplilern’s university and tech partnerships. This is a dynamic role that includes project management, operational implementation, and partner communication. Project management, scheduling, organizing,
record-keeping, reporting, and handling information flow are key elements of this role. As a
Partner Operations Manager, you will have a great chance to work with a leading educational brand, get exposure to the U.S. education market and to top tier U.S. universities** and tech companies.
Responsibilities
- - Create and maintain reporting for university and tech partnerships, including KPIs such
- as enrollment, revenue share, and student feedback
- - Track student data required for partner reporting using software such as spreadsheets,
- learning management systems, and a CRM
- - Track partnership projects and statuses using internal CRM and project management
- tools
- - Communicate with university and tech partners and tracking meeting agendas and
- action items
- - Document processes and procedures with an eye towards long-term scalability
- - Interface directly with university and tech partners on requests, meeting scheduling, etc
- - Maintain the university graduation certificate production and distribution process
- - Work cross functionally with other departments including Marketing, Enrollment, Student
- Success,
Finance and Admissions to fulfill university and tech partner requests
- - Formulate project plans for other partnership needs and own implementation
- Qualifications:
- - Previous working experience in at least one of the following areas: Relationship
- management, product management, business operations, or project management
- - Undergraduate degree in business or technical domain is preferred,
- - Strong organizational skills that reflect the ability to perform multiple tasks seamlessly
- - Good communication and interpersonal skills
- - Capable of maintaining strong relationships
- - Proven success organizing and driving projects to and beyond stated targets
- - The ability to operate and execute independently, while collaborating with internal
- teams and leadership to get the support you need to drive success
- - Strong analytical and problem solving abilities
- - Proactive and deadline driven professional
- - Documentation management and ability to use project management tools - proficient in
- Excel and Word (Knowledge of Monday.com a plus)
- - Attention to details
- - Time management skills with the ability to meet deadlines
- - Must be a positive can do person who is adaptable to change
- Five key objectives an employee should accomplish to help an employee be successful,
- effective and to excel in this current role
Regards Mohit Kumar Assistant Manager - Talent Acquisition
[email protected] / (phone hidden)
📌 Partner Operation Manager | US Shift (Karnataka)
🏢 Simplilearn
📍 Karnataka