We are seeking an Operations Manager specializing in Business Banking to join our team in the Mumbai region. The ideal candidate will play a crucial role in managing and optimizing our operations related to business banking services, with a focus on working capital solutions. This position requires a strategic thinker who can streamline processes, enhance customer satisfaction, and drive operational efficiency.

Key Responsibilities

- Oversee daily operations within the business banking division, ensuring that all processes are effective and compliant with regulatory standards.
- Develop and implement strategies to improve working capital management for our clients, providing tailored solutions that meet their financial needs.
- Collaborate with cross-functional teams to enhance service delivery and operational performance.
- Monitor key performance indicators (KPIs) and prepare reports for senior management to inform decision-making.
- Train and mentor team members to foster a culture of continuous improvement and high performance.




- Engage with clients to understand their needs and provide exceptional service, building long-term relationships.

Required Skills

- Strong understanding of operations management within the banking sector, particularly in business banking.
- Proven experience in working capital management and financial analysis.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Solid analytical and problem-solving abilities, with a focus on process improvement.
- Familiarity with regulatory requirements and compliance standards in the banking industry. If you are passionate about operations and have a keen interest in business banking, we encourage you to apply for this exciting opportunity to make a significant impact in our organization.

This job is provided by Shine.com

📌 Operations Manager - Business Banking (Mumbai)
🏢 ACURA SOLUTIONS
📍 Mumbai